In the years since then, Office 365 has become a hugely popular service, providing online services to tens of thousands of customers and millions of users.Īs a result, more businesses are using Office 365 for their business-critical information. ![]() Then on June 28, 2011, Microsoft announced the release of Office 365 – and the ballgame changed. ![]() It’s never a fun day when you have to tell a customer that they CAN have 99.999% availability (of course – who DOESN’T want five 9’s of availability?) for their email service, but it will probably cost them all the money they make in a year to get it.īack then, BPOS (Business Productivity Online Service) wasn’t really on the radar for most organizations outside of some larger corporate and government customers. And by “fun”, I mean “I’m glad those days are over”. During those engagements, the bulk of the conversations focused on availability and disaster recovery concepts for Exchange – things like CCR, SCR and building out the DAG to ensure performance and database availability during an outage – whether it was a disk outage, a server outage, a network outage or a datacenter outage. Early in my career at Microsoft, I worked in Microsoft Consulting Services, supporting organizations looking to deploy Exchange 20 in their on-premises environments.
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